Privacy Policy
At circuitcraftpro.com Limited ("circuitcraftpro"), we are committed to protecting the
privacy and security of our customers and site visitors, including you. The circuitcraftpro
team members are customers themselves, both of circuitcraftpro and other Internet
sites. We therefore fully appreciate and respect the importance of data
privacy and security on the Internet.
We believe you should feel both informed and empowered when it
comes to our handling and usage of your information. This notice
therefore explains:
·
what information we collect when
you’re using any circuitcraftpro website or app, or when you’re communicating with us;
·
why we collect that information;
·
how we may then use that
information;
·
how we share that information;
·
how long we keep your information,
and how we protect it whilst we have it;
·
what we won’t do with your
information; and
·
what choice and options you have to
control your information.
So you only need to look in one place to find out all you need to
know, this notice covers all circuitcraftpro websites, apps and services. That
includes the circuitcraftpro.com site, all our international sites, the circuitcraftpro mobile
site, the circuitcraftpro iOS and Android applications, circuitcraftpro Marketplace and its app (
Marketplace ), the circuitcraftpro Magazine and its app ( circuitcraftpro Mag ), circuitcraftpro’ platform
technology, and all other circuitcraftpro websites, apps, developer platforms and other
products and services (collectively circuitcraftpro
or the Services ).
Because we’re an online fashion destination, the wording does have to get a little technical at
times. But we’ve done our best to try to explain things as clearly as we
can. We’re unlikely to have done this perfectly though, so we’re always
happy to take any questions, comments or suggestions relating to this
notice. Just contact our Customer
Care team if you’d like to
discuss this with us.
·
Our
over-arching data principles
·
Everything we do relating to your
information is covered by the following over-arching data principles:
o Your
information belongs to you, not us “ you
should be able to control it, and you should know about, and be comfortable
with, everything that we do with your information;
o We
will only collect, keep, use and share your information either (a) for genuine
business purposes that we’ve explained clearly to you and that you haven’t
objected to, or (b) where we’re legally required to do so “ and as soon as those purposes have been
fully achieved, we will delete your information;
o We
will be as clear and open as we can with you on what information we collect,
why we collect it and how we use it, so you are informed and able to make
decisions to control your information in the ways you’re comfortable with;
o As
long as we have your information, we will keep it up to date and protect it as
if it was our own sensitive information, using appropriate security safeguards,
having kept on top of and appropriately taken into account the latest industry
standards and best practice.
·
How do we
collect information about you?
·
In any interaction you may have
with circuitcraftpro, we collect information in three possible ways:
1. When you directly give it to us
( Directly Provided Data )
When you
sign up for our site, or any time you visit circuitcraftpro, or purchase our products,
or communicate with us, you may choose to voluntarily give us certain
information “ for example, by filling in
text boxes, or clicking on active buttons on our side, like ˜Add to Bag’. All this information
requires a direct action by you at that time in order for us to receive it.
2. When you give us permission to
obtain from other accounts ( User Authorised Data )
Depending on
your settings or the privacy policies for other online services, you may give
us permission to obtain information from your account with those other
services. For example, social media is an important part of how circuitcraftpro
interacts with our customers. In using social media (e.g. by signing onto
circuitcraftpro using your Facebook or Twitter log-in), you may give us permission to
access your information in that social media channel or in other
services. So, if you did choose to link your Facebook or Twitter account
to circuitcraftpro, this would enable us to obtain information and content from those
accounts. Or if you’re using circuitcraftpro on your mobile, you can also choose
to provide us with location data. The information we obtain from those
services does depend on your settings for that service or their privacy
policies. So you should always regularly check what those are.
3. When our systems collect
information or data as you use our websites or apps, or use websites or apps
that are connected to circuitcraftpro ( System Collected Data )
These days,
whenever you use a website, app, or other Internet service, there’s certain
information that gets created and recorded automatically by the IT systems
necessary to operate that site, app or service. The same is true when you use
our websites, apps and services. For example:
(a) when accessing circuitcraftpro, we use cookies (a small text file sent by your computer each
time you visit our website, unique to your circuitcraftpro account or your browser) to
make it easier for you to use circuitcraftpro, improve your shopping experience with us
or so we can record log data relating to the pages you viewed and activities
you carried out during your visit. For example, we may use cookies to
store your language preferences or other circuitcraftpro settings, so you don ˜t have to
set them up every time you visit circuitcraftpro. These cookies may be session cookies (that last until you close your
browser) or persistent cookies (that last until you or your browser
deletes them). Some of the cookies we use are directly associated with your circuitcraftpro
account (relating to things like the email address you gave us), and other
cookies are not. There are more details on our cookie usage below; or
(b) In addition, the type of device you’re using to
access circuitcraftpro and the settings on that device may provide us with information
about your device, including what type of device it is, what specific device
you have, what operating system you’re using, what your device settings are,
and why a crash has happened. What information we can be provided with depends
on what type of device you’re using and its settings. For example, different
types of information are available depending on whether you’re using a Mac or a
PC, or an iPhone or an Android phone. Your device manufacturer or operating
system provider will have more details about what information your device makes
available to us.
·
What
information do we collect about you, why do we collect it and what do we do
with it?
·
We need to answer this question
first at the headline level, before looking at specifics.
At the headline
level, we collect two types of information:
o personally identifiable information (meaning it can be used to
specifically identify you); or
o non-personally identifiable information (meaning it relates to you but can’t
be used to specifically identify you i.e. anonymous data like your unique circuitcraftpro
customer number).
When
explaining the specific information we collect about you, we will endeavour to
confirm which is personally identifiable
and which is non-personally identifiable on the other.
The easiest
way to explain the specific information we collect about you is to look at
every different point of interaction you may have with circuitcraftpro, as we collect
different information at different points in your user or customer journey with
circuitcraftpro. These interaction points include the following:
o Browsing
our site;
o Saving
an item;
o Registering
on circuitcraftpro;
o Logging
into circuitcraftpro once registered;
o Making
a purchase from circuitcraftpro (i.e. adding to bag, checking out and completing a
purchase);
o Contacting
circuitcraftpro Customer Care, either about an order or for any other reason;
o Using
circuitcraftpro social media channels;
o Clicking
on circuitcraftpro banners, hyperlinks or plugins.
Set out below
is an explanation of what information we collect at each of these interaction
points, along with confirmation of (a) whether you directly give it to us, or
we collect it with your permission, or whether it is collected by our technical
systems; and (b) whether it is personally
identifiable information or non-personally
identifiable information:
o Browsing circuitcraftpro: irrespective
of whether you are logged in when on circuitcraftpro, we
use cookies and code which is embedded in our systems to gather and record
certain System Collected Data regarding the visitors to the site,
such as:
If you are
logged in on circuitcraftpro when browsing, a cookie on your device will also identify
you, and record and associate all of this non-personally identifiable usage
information and log data with your account.
§ the
IP address of the computer or the proxy server that you use to access circuitcraftpro “ this is personally identifiable information;
§ The
type of device used to access our Services, your computer operating system
details and settings, your type of web browser and your settings for that
browser, the name of your ISP, (if you are accessing circuitcraftpro using a mobile
device) your mobile device, your mobile operating system, your mobile device
identifier provided by your mobile device operating system, and location data
(if you have that functionality set up) and other general device or systems
information “ this is non-personally
identifiable information;
§ statistical
information and log data about number of visits to certain pages on the site
(e.g. the home page); the pages you viewed and activities you carried out
during your visit; the date and time of your visit; the duration of an
individual page view, the paths taken by visitors through the site “ this is also non-personally
identifiable information.
o Saving items: irrespective
of whether you are logged in when on circuitcraftpro,
If you are
logged in on circuitcraftpro or log in during that same visit, the non-personally
identifiable information relating to that saved item will be associated with
your account, so that it is then displayed in your ˜Saved Items’ list for the next 60 days or
until you remove it from your ˜Saved
Items’ list (if earlier).
o Registering on circuitcraftpro: In
order to place an order with circuitcraftpro, you need to create an account with us and
become a registered user. It is not possible to place an order without
being logged in on circuitcraftpro. To create an account and register with us, you
need to provide us with at least the following Directly
Provided Data, all of which will be
After you
create an account and register with us, you can then choose to provide further
information about yourself during the registration process (for example, your
gender and location). We also provide the option to register for a separate circuitcraftpro
Marketplace account, for which you must provide us with at least your name,
email address and/or mobile number, and a password. Any further
information you provide to us at this stage will also
When you
create an account and register with us, circuitcraftpro will keep that Directly Provided
Data for as long as you are registered with us, so that we can then use it to
identify you by your circuitcraftpro profile, to operate all the systems (such as
delivery systems) to enable you to place an order to purchase products from circuitcraftpro,
and to offer you a personalized, relevant experience on circuitcraftpro.
§ your
name;
§ your
email address;
§ a
password;
§ your
mobile phone number.
o Logging into circuitcraftpro: Once
registered, if you wish to log in, you will need to input your email address
and password again, which is Directly Provided Data and personally identifiable information.
This will be matched to the up-to-date Directly Provided Data of the same type associated
with your account to confirm your identity, and to enable you to place an order
to purchase products from circuitcraftpro.